Of Jaya9 Com Terms & Conditions — Know It, Understand It, Play Safe

1Introduction & Eligibility

Welcome to jaya9 com. These Terms & Conditions ("Terms") apply to your use of the jaya9 com website, mobile application, and all associated services. By registering or using our services, you are deemed to have fully accepted these Terms.

We always encourage our users to read and understand the Terms before registering. That is why we have written them in plain language. If anything is unclear, feel free to reach out to our customer support team.

Jaya9 com reserves the right to modify these Terms & Conditions at any time. Any changes will be announced on the platform. Continued use of the service after such changes constitutes your acceptance of the updated terms.

2Account Registration & Management

A personal account is required to use jaya9 com services. You must provide accurate and truthful information at the time of registration. Registering with false information is strictly prohibited.

• Only one account per person is permitted. Creating multiple accounts will result in all accounts being cancelled and balances may be forfeited.
• Keeping your account password secure is your responsibility. Do not share your password with anyone.
• Please notify us immediately of any security breach related to your account.
• You are fully responsible for all activities carried out through your account.
• Transferring, selling, or renting your account to anyone else is strictly prohibited.

Jaya9 com operates a Know Your Customer (KYC) verification process. A national ID or other supporting documents may be required before withdrawals or for transactions above a certain threshold.

3Age Requirement & Eligibility

By registering, you confirm that you are over 18 years of age. If it is later found that a member is underage, their account will be immediately closed and all balances will be forfeited.

Jaya9 com urges parents and guardians to keep their devices and accounts secure to prevent underage access to the platform. The use of parental control software is strongly recommended.

4Deposits, Withdrawals & Payments

Jaya9 com supports deposits via popular mobile banking services in Bangladesh such as bKash, Nagad, and Rocket. All transactions are processed in BDT.

• The minimum deposit amount is BDT 200. There is no maximum limit, though KYC verification may be required for large deposits.
• Withdrawal requests are typically processed within 1–3 business hours.
• The minimum withdrawal amount is BDT 500.
• Withdrawals are sent to your registered mobile number only. Sending to a different number is not possible.
• If a transaction fails due to a technical error, a full refund will be issued within a maximum of 24 hours.

Deposited funds cannot be transferred to another player. If jaya9 com suspects any form of money laundering or financial misconduct, it reserves the right to investigate and immediately suspend the account in question.

5Bonus & Promotional Offers

Jaya9 com regularly offers a variety of bonuses and promotional deals. Each bonus comes with specific terms and conditions that you should read carefully before claiming.

• Wagering Requirement: A minimum wagering requirement must be met before bonus funds can be withdrawn. Typically, this is 15–30 times the bonus amount.
• Bonus Validity: Every bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
• Game Limits: Some bonuses are valid only on specific games. Full details are outlined in each individual offer's terms.
• Misuse: If jaya9 com suspects bonus abuse, it reserves the right to cancel the bonus and investigate the account.

Claiming the same bonus across multiple accounts is strictly prohibited. Family members sharing the same device or IP address cannot each claim separate bonuses.

6Gaming Rules & Fair Play

All games on jaya9 com are powered by internationally certified RNG (Random Number Generator) technology, which ensures that every outcome is completely random with no predetermined results.

• Any dispute regarding a game outcome must be raised within 24 hours of the game ending.
• If a game is interrupted due to a technical error, jaya9 com reserves the right to void the round.
• In Live games, the dealer's decision is final.
• Attempting to influence game outcomes using any software or tool is strictly prohibited and subject to penalties.

7Prohibited Activities

The following activities are strictly prohibited on jaya9 com:

• Creating or operating multiple accounts
• Registering with false or fabricated identity information
• Using bots or automated software to play games
• Attempting hacking, phishing, or any form of cyber attack
• Using the platform for money laundering or processing illegal funds
• Harassing, intimidating, or abusing other players
• Abusing the bonus system or deliberately circumventing wagering conditions
• Exploiting any game vulnerability or technical glitch for personal gain

8Data Privacy & Protection

Jaya9 com takes your personal data seriously. All information provided during registration is protected by SSL encryption. We never sell your data to any third party.

To learn more about how we use your data, please read our Privacy Policy page. It contains full details on what information is collected, how it is used, and how long it is retained.

• Your data is used solely for delivering and improving our services.
• Information may be disclosed to authorities when required by law.
• You may contact our support team at any time to view or update your personal information.

9Account Suspension & Closure

Jaya9 com reserves the right to temporarily or permanently suspend an account in the following circumstances:

• In the Event of a Terms Violation
• If You Suspect Fraud or Deception
• In the Event of a Security Risk
• For legal or regulatory reasons
• Extended Inactivity (12 Months or More)

You may close your account at any time. We recommend withdrawing all available balance before doing so. If you wish to close your account for responsible gaming reasons, please contact our support team.

10Limitation of Liability

Jaya9 com always strives to deliver the best possible service. However, jaya9 com is not liable for the following:

• If a game is interrupted mid-session due to an internet disconnection
• In the Event of Loss Due to Third-Party Software or Hardware Issues
• Any loss resulting from the use of unauthorised third-party sites or services
• If Account Information Is Compromised Due to the User's Own Negligence

Jaya9 com's maximum financial liability shall under no circumstances exceed the value of the transaction in question. Any gaming-related dispute shall be resolved at jaya9 com's sole discretion, and its decision shall be final.

11Amendments & Revisions to Terms

Jaya9 com may revise, update, or amend these Terms & Conditions at any time. For significant changes, we will post a notice on the platform and/or notify you via your registered email.

Continued use of jaya9 com's services after any changes to the Terms & Conditions will be considered acceptance of the updated terms. We therefore recommend checking this page regularly.

These Terms were last updated in January 2026.